Core Concepts

Understand the fundamentals of how KredPilot builds and maintains professional reputation.

How Ratings Work

KredPilot's rating system is designed to capture authentic feedback from real clients and colleagues, creating a verifiable professional reputation.

The Rating Process

1

Create a Project

Add details about your work engagement, including client information and project scope.

2

Send Rating Request

Generate a unique, secure link that's sent to your client via email. Each link is single-use and expires after 30 days.

3

Client Submits Rating

Your client rates their experience on a 1-5 star scale and provides written feedback about your work.

4

Rating Published

The rating appears on your public profile immediately, contributing to your overall reputation score.

Rating Scale

1★

Poor

2★

Fair

3★

Good

4★

Very Good

5★

Excellent

Anti-Fraud Protection

Every rating is tracked with metadata including IP address, timestamp, and unique token usage. Our fraud detection system monitors for suspicious patterns like multiple ratings from the same source or rapid rating submissions.

Verification Levels

KredPilot offers multiple verification tiers to help you build trust with potential clients. Each level adds credibility to your profile.

Unverified

FREE

Basic account with email verification only. Your profile is visible, but without additional verification badges.

Email confirmed

Phone Verified

FREE

Verify your identity with a phone number. Receive a one-time SMS code to confirm ownership.

Phone number confirmed
Blue verification badge

Payment Verified

PRO

Verify a payment method through Stripe. This doesn't charge you but confirms financial legitimacy.

Payment method verified
Green verification badge
Priority support

Fully Verified

PRO

Complete all verification steps. This is the highest trust level on KredPilot.

Email + Phone + Payment verified
Purple premium badge
Featured in search results
Maximum trust score boost

Why Verification Matters

Verified profiles receive 3x more profile views and are 5x more likely to receive rating requests from potential clients. Verification badges signal authenticity and professionalism.

Trust Scores

Your Trust Score is a dynamic metric calculated from multiple factors to give potential clients confidence in your professional reputation.

How Trust Scores Are Calculated

Rating Average40%

Your average star rating across all reviews

Number of Ratings25%

Total volume of verified ratings received

Verification Level20%

Your account verification status and badges

Recent Activity10%

Recent ratings and profile engagement

Account Age5%

How long your account has been active

Trust Score Ranges

0-40LOW

New account or needs improvement. Build your reputation by collecting more ratings.

41-60FAIR

Establishing reputation. Consider verification to boost your score.

61-80GOOD

Solid reputation. You're building trust with consistent performance.

81-100EXCELLENT

Outstanding reputation. You're in the top tier of professionals.

Tips to Improve Your Trust Score

  • Request ratings from satisfied clients after completing projects
  • Complete all verification steps (phone and payment)
  • Maintain a high average rating by delivering quality work
  • Stay active by regularly updating your profile and projects
  • Respond professionally to all feedback, positive or constructive